Cancellation policy

RETURN & REFUND POLICY

ALL SALES ARE FINAL ON ALL NEEDOH & SQUISHY PRODUCTS. NO RETURNS, REFUNDS, OR EXCHANGES.

Due to the nature of these products, manufacturer packaging, and hygiene considerations, ALL SALES ARE FINAL ON ALL NEEDOH AND SQUISHY PRODUCTS.

We do not accept returns, refunds, or exchanges for change of mind, accidental purchases, or personal preferences.

All products are sold brand-new and in their original manufacturer packaging whenever applicable. We do not open or test sealed products before shipping.

EXCEPTION: POPPED DUMPLINGS

POPPED DUMPLINGS ARE THE ONLY PRODUCTS ELIGIBLE FOR OUR VOLUNTARY REFUND OR REPLACEMENT POLICY.

If your dumpling arrives popped or leaking, please contact us within 48 hours of delivery with your order number and clear photographs of the damaged product.

  • REPLACEMENT: We will do our best to replace the damaged dumpling with the same product, depending on availability.

  • REFUND: If a replacement is unavailable, we will issue a refund for the affected item.

  • RETURN SHIPPING: If a return is requested under this voluntary policy, the customer is responsible for return shipping costs.

MANUFACTURER DEFECTS

Squishin For Tuition is an independent reseller and does not manufacture the products sold. We cannot guarantee against internal manufacturing defects in sealed merchandise.

Customers may contact the original manufacturer regarding manufacturer-related concerns or available warranties.

ORDER CANCELLATIONS

ALL ORDERS ARE FINAL ONCE PLACED. We do not accept cancellations for change of mind or accidental purchases.

IMPORTANT NOTICE

This policy applies to voluntary returns and refunds. Nothing in this policy limits any rights or remedies customers may have under applicable consumer protection laws.

Thank you for supporting Squishin For Tuition!

Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review the situation and provide an appropriate resolution in accordance with applicable consumer protection laws.

Preorders: All preorder purchases are final and cannot be canceled for change of mind. Any applicable legal rights to cancellation, refunds, or remedies remain in effect.

By completing your purchase, you acknowledge and agree to these policies, subject to applicable law.